PolyTravis respect your privacy and we know how important this is to you and we do all our best to secure your privacy while using our website or services.
Welcome to Polytravis Services Limited (“Polytravis,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our website, www.polytravis.com (the “Website”), and the services we provide, including but not limited to flight bookings, visa processing, passport services, and travel arrangements (collectively, the “Services”). By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website or Services.
By accessing or using the Website or Services, you represent that you are at least 18 years old or the age of legal majority in your jurisdiction and have the legal capacity to enter into these Terms. If you are using the Services on behalf of an organization or entity, you represent that you have the authority to bind such organization or entity to these Terms.
Polytravis Services Limited provides travel-related services, including but not limited to:
We act as an intermediary between you and third-party service providers (e.g., airlines, visa authorities, or accommodation providers). We are not responsible for the performance or fulfillment of services by these third parties.
To use our Services, you must provide accurate, complete, and up-to-date information as requested during the booking or service process. You agree not to use the Website or Services for any unlawful or prohibited purpose.
Some Services may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
You agree not to:
All bookings made through Polytravis are subject to availability and confirmation by the relevant third-party service provider (e.g., airlines, hotels, or visa authorities). We reserve the right to cancel or modify bookings if the third-party provider is unable to fulfill the request.
Payments
You agree to pay all fees and charges associated with your bookings or Services as outlined during the booking process. Payments are processed through secure third-party payment processors. All payments are non-refundable unless otherwise specified by the third-party provider’s policies or applicable law.
Cancellations and refunds are subject to the terms and conditions of the third-party service providers (e.g., airlines, hotels). Polytravis will facilitate communication with these providers but is not responsible for their refund or cancellation policies. Any service fees charged by Polytravis are non-refundable unless otherwise stated.
All content on the Website, including text, graphics, logos, images, and software, is the property of Polytravis or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.
To the fullest extent permitted by law, Polytravis, its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of the Website or Services. Our total liability for any claim arising out of these Terms or the Services will not exceed the amount you paid us for the specific Service giving rise to the claim.
The Website and Services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Website or Services will be uninterrupted, error-free, or free of viruses or other harmful components.
You agree to indemnify, defend, and hold harmless Polytravis, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees, arising out of your use of the Website or Services, your violation of these Terms, or your infringement of any third-party rights.
We reserve the right to suspend or terminate your access to the Website or Services at our sole discretion, with or without notice, for any reason, including if we believe you have violated these Terms.
These Terms are governed by the laws of Nigeria, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or the Services will be resolved through binding arbitration in Lagos, Nigeria, in accordance with the rules of the Nigerian Arbitration and Conciliation Act. You agree to waive any right to a jury trial or to participate in a class action.
We may update these Terms from time to time. The updated Terms will be posted on the Website with the “Last Updated” date revised accordingly. Your continued use of the Website or Services after such changes constitutes your acceptance of the updated Terms.
Polytravis will not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or governmental actions.
If you have any questions or concerns about these Terms, please contact us at:
Polytravis Services Limited
Email: info@polytravis.com
Website: www.polytravis.com
