Straightforward Terms of Service
Polytravis is committed to protecting your privacy. We recognize its importance to you and implement robust measures to safeguard your personal information when you access our website or utilize our services, in accordance with our terms of service and applicable privacy policies.
Polytravis (“Polytravis,” “we,” “us,” or “our”) operates the website www.polytravis.com and provides travel-related services, including visa processing assistance, flight and hotel bookings, passport services, study abroad support, travel planning, and related consultancy (collectively, the “Services”).
These Terms of Use (“Terms”) govern your access to and use of our website (www.polytravis.com), mobile applications (if any), social media channels, and any Services provided by us. By accessing, browsing, or using our website or Services, or by submitting any inquiry, booking, or payment, you agree to be bound by these Terms, our Privacy Policy, and any additional policies or guidelines referenced herein.
If you do not agree with these Terms, you must not use our website or Services.
These Terms constitute a legally binding agreement between you and Polytravis Services Limited, a company registered in Nigeria.
You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services independently. Minors may use our Services only under the supervision of a parent or legal guardian who agrees to these Terms on their behalf.
When creating an account or providing information, you agree to provide accurate, current, and complete details. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Polytravis acts as a travel consultant and intermediary. We facilitate following travel services;
But we do not own or operate airlines, hotels, visa-issuing authorities, or other third-party providers.
All Services are subject to availability and the terms of third-party suppliers (e.g., airlines, embassies). We make reasonable efforts to provide accurate information but do not guarantee visa approvals, as we lack all powers to issuance of visas, flight availability, or other outcomes.
Bookings are confirmed upon receipt of full or partial payment as specified. Prices are quoted in the applicable currency and may change due to exchange rates, taxes, or supplier adjustments.
Payments are processed securely through third-party gateways. You authorize us to charge the provided payment method. Additional fees (e.g., service charges, processing fees) may apply.
All payments are non-refundable except as outlined in our Refund policy or required by law.
We provide advisory and facilitation services for visa, passport, and immigration matters based on publicly available information and our experience.
Important Notices:
You agree to indemnify us against any claims arising from inaccurate information you provide or your failure to meet requirements.
Cancellation and refund policies depend on the specific service and third-party supplier terms:
We recommend travel insurance to cover cancellations, delays, or medical issues.
You agree to:
You represent that you have the authority to make bookings on behalf of all travelers listed.
All content on our website (text, graphics, logos, images, software) is owned by Polytravis or our licensors and protected by copyright, trademark, and other intellectual property laws.
You may view and print content for personal, non-commercial use only. No reproduction, distribution, modification, or commercial use is permitted without our prior written consent.
Our website may contain links to third-party sites or integrate third-party services (e.g., payment processors, airlines). We are not responsible for their content, practices, or availability. Your interactions with third parties are governed by their terms.
To the fullest extent permitted by law:
We are not liable for:
You agree to indemnify, defend, and hold harmless Polytravis, its officers, directors, employees, and agents from any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from:
Services and website are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that the website will be error-free, secure, or uninterrupted, or that any defects will be corrected.
These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict of law principles.
Any disputes arising out of or in connection with these Terms shall first be attempted to be resolved amicably through negotiation. Failing that, disputes shall be submitted to the exclusive jurisdiction of the courts in Nigeria.
We may suspend or terminate your access to the Services at any time, without notice, for any reason, including breach of these Terms.
We may update these Terms from time to time. The updated version will be posted on this page with the revised “Last Updated” date. Continued use after changes constitutes acceptance.
Significant changes may be notified via email or prominent notice on the website.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Polytravis Services Limited
Email: info@polytravis.com
Website: polytravis.com
For complaints, you may also contact your local data protection authority, or you click here to Contact Us
