Cookies policy

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Cookie Policy

Polytravis Cookies Policy: Learn how Polytravis uses cookies to enhance your experience on our visa consultancy website. We explain essential, functional, analytics, and marketing cookies, your consent options, and how to manage or withdraw preferences. Compliant with data protection standards—transparent cookie usage for Nigerian and international visitors.

Table of Contents

Introduction

Polytravis Services Limited (“Polytravis,” “we,” “us,” or “our”), a travel agency operating the website polytravis.com, is committed to protecting your privacy and ensuring transparency in how we use cookies and similar tracking technologies. This Cookie Policy explains what cookies are, the types we use on polytravis.com, why we use them, and how you can manage your preferences.

This policy complies with the *Nigeria Data Protection Act (NDPA) 2023, the **Nigeria Data Protection Regulation (NDPR) 2019* (to the extent still applicable), and the *General Application and Implementation Directive (GAID) 2025* issued by the Nigeria Data Protection Commission (NDPC). It also aligns with international best practices, including guidance from our payment processors (Paystack and Flutterwave) and standards for websites processing personal data.

By continuing to use our website, you consent to the use of cookies in accordance with this policy. You can withdraw or manage your consent at any time.

Effective Date: January 23, 2026

What Are Cookies?

Cookies are small text files placed on your device (computer, mobile phone, or tablet) by websites you visit. They help the website remember information about your visit, such as your preferences, login details, or browsing behavior, to improve functionality and user experience.

We also use similar technologies, including:

  • Web beacons/pixels
  • Local storage (e.g., HTML5)
  • Device identifiers
  • Embedded scripts

These technologies collect or store information in a manner similar to cookies.

Types of Cookies We Use

We categorize cookies based on their purpose and duration:

  • Strictly Necessary / Essential Cookies
    These cookies are required for the website to function properly and cannot be disabled without affecting core features (e.g., navigation, secure areas, form submissions, or session management).
    – Lawful basis: Legitimate interests / contractual necessity (no consent required under NDPA/GAID).
    – Duration: Session or persistent (up to 1 year).
    – Examples: Session cookies for booking forms, security tokens.
  • Functional / Preference Cookies

These remember your choices (e.g., language, currency, search filters) to provide a personalized experience.
– Lawful basis: Consent (opt-in required).
– Duration: Persistent (up to 12 months).
– Examples: Remembering your preferred travel destination filters.

Performance / Analytics Cookies
These help us understand how visitors interact with the website (e.g., pages visited, time spent, bounce rates) to improve performance and content. We may use anonymized data from tools like Google Analytics (where applicable).
– Lawful basis: Consent (opt-in required).
– Duration: Persistent (up to 24 months).
– Examples: Aggregated visitor statistics.

Marketing / Targeting / Advertising Cookies
These track your browsing behavior across sites to deliver relevant advertisements or measure campaign effectiveness. They may be set by third-party partners (e.g., social media plugins, ad networks).
– Lawful basis: Consent (opt-in required).
– Duration: Persistent (up to 24 months).
– Examples: Retargeting ads for flight deals.

We do not use cookies for automated decision-making with legal effects.

Third-Party Cookies

Some cookies are placed by third-party service providers we integrate with, including:

  • Payment gateways (Paystack, Flutterwave) – for secure transactions (mostly essential).
  • Analytics providers (if used) – for site performance.
  • Social media platforms (e.g., sharing buttons) – for marketing.
  • Advertising partners (if applicable).

These third parties may use cookies under their own policies. We encourage you to review them (e.g., Paystack Privacy Policy, Flutterwave Cookie Notice). We are not responsible for third-party practices but select partners committed to data protection standards.

How We Obtain Consent

  • We display a clear, visible cookie banner on your first visit (and when preferences change).
  • The banner provides:
  • A brief explanation of cookies.
    – Options to Accept All, Reject All (non-essential), or Manage Preferences (granular choices).
  • Consent is freely given, specific, informed, and unambiguous—no pre-ticked boxes or implied consent from continued browsing for non-essential cookies.
  • Essential cookies load without consent, as permitted under NDPA/GAID.
  • You can withdraw consent anytime via the cookie management tool (e.g., “Cookie Settings” link in the footer or banner).

Managing and Disabling Cookies

You control cookies through:

  • Our Cookie Banner / Settings Tool — Revisit preferences anytime.
  • Browser Settings — Block or delete cookies (note: this may affect site functionality).
  • Chrome: Settings > Privacy and security > Cookies.
  • Firefox: Preferences > Privacy & Security.
  • Safari: Preferences > Privacy.
  • Edge: Settings > Cookies and site permissions.
  • Third-party tools (e.g., browser extensions) for additional control.

Disabling non-essential cookies may limit personalized features but will not prevent basic site use.

Cookie Duration and Storage

  • Session cookies expire when you close your browser.
  • Persistent cookies remain until their expiry date or until deleted by you/us.

We retain cookie data only as long as necessary for the stated purposes.

Updates to This Policy

We may update this Cookie Policy to reflect changes in technology, law (e.g., NDPC guidelines), or our practices. Changes will be posted here with an updated effective date. Continued use constitutes acceptance.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Polytravis Services Limited
Email: info@polytravis.com
Website: polytravis.com

For complaints, you may also contact your local data protection authority, or you click here to Contact Us